Privacy policy

1. Introduction

At Mily Crochet, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (milycrochet.com) or purchase our products. By using our site, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information:

Name
Email address
Billing and shipping address
Payment information (processed securely via third-party payment processors)

B. Non-Personal Information:

IP address
Browser type and version
Device information
Browsing behavior on our website

3. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders.
Provide customer support and respond to inquiries.
Send updates about new products, promotions, or changes to our services.
Improve our website’s functionality and user experience.
Prevent fraudulent activities and ensure website security.

4. How We Protect Your Information

We take your data security seriously and implement the following measures:

Use of SSL (Secure Sockets Layer) encryption to protect sensitive data.
Secure storage of personal information on protected servers.
Regular monitoring and updating of our security practices to prevent unauthorized access.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

Service Providers: To facilitate payment processing, order fulfillment, and website hosting.
Legal Authorities: If required by law or to protect our rights and users.
Analytics Tools: To improve our website and marketing efforts (e.g., Google Analytics).

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

Remember your preferences and login details.
Track website performance and user behavior.
Deliver personalized content and ads.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

7. Your Rights

As a user, you have the right to:

Access and request a copy of your personal data.
Correct or update inaccurate information.
Request the deletion of your personal data, subject to legal obligations.
Opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails.

To exercise these rights, please contact us at support@milycrochet.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

9. Children’s Privacy

Mily Crochet does not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such data, please contact us, and we will take appropriate action to remove it.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.